Privacy Policy

1. Overview

Dark Pool ("we", "us", "our") is committed to protecting your personal information. This Policy explains what data we collect, how we use it, and your rights.

2. Information We Collect

We collect the following information when you register or use the Platform:

• Account information: name, email address, password (hashed)
• Billing information: processed and stored by Paddle — we do not store card details
• API credentials: stored encrypted, used solely to connect your configured workflows to third-party services
• Usage data: automation configurations, activity logs, platform interactions
• Communication data: support requests and community messages

3. How We Use Your Data

• To provide and maintain the Platform
• To process your subscription via Paddle
• To execute automations on your connected exchange accounts
• To provide customer support
• To send service-related notifications (not marketing without consent)

4. Data Sharing

We do not sell your personal data. We share data only with:

• Paddle — payment processing and subscription management
• Third-party APIs — solely as instructed by your workflow configurations
• Law enforcement where required by applicable law

5. Data Security

Exchange API keys are stored with AES-256 encryption. All data is transmitted over TLS. Access to production systems is restricted to authorised personnel only.

6. Data Retention

We retain your account data for the duration of your subscription and up to 90 days after cancellation, after which it is permanently deleted on request.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@dark-pool.xyz.

8. Cookies

We use essential session cookies required for authentication. We do not use tracking or advertising cookies.

9. Changes

We may update this Policy periodically. We will notify you of material changes via email or an in-platform notice.

10. Contact

For privacy-related enquiries: privacy@dark-pool.xyz